If you have a subscription, you can click here to login to your account and make changes.

Alternatively, please email us at hello@nakedpaper.com listing the changes you need. We'll update and confirm right away.

We're so sorry for the inconvenience. Please email us at hello@nakedpaper.com so we can make it right. So we can raise the issue with our couriers, please include 3 pictures:

1. The outside of the box
2. The inside of the box
3. A damaged roll or tissue box

We're so sorry to hear it wasn't up to scratch. Please email us at hello@nakedpaper.com so we can make it right – please include:

1. A description of the problem
2. Photos if applicable
3. The batch number (printed on the cardboard box, top left corner. See how to find your batch number.)

Looking for a quick answer? Our Help Centre has plenty of info that might do the trick.