Terms and Conditions & Privacy Policy

Definitions

In this document, the following words shall have the following meanings:

1.1 "Buyer" means the organisation or person who buys Goods from the Seller.

1.2 "Conditions" means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.

1.3 "Delivery date" means the date specified by the Seller when the Goods are to be delivered.

1.4 "Goods" means the articles to be supplied to the Buyer by the Seller.

1.5 "Intellectual Property Rights" means all patents, registered and unregistered designs, copyright, trademarks, know-how, and all other forms of intellectual property enforceable anywhere in the world.

1.6 "Price" means the price set out in the list of prices of the Goods maintained by the Seller as amended from time to time or such other price as the parties may agree in writing, plus any carriage, packing, insurance, or other charges or interest as may be quoted by the Seller or as may apply in accordance with these Conditions.

1.7 "Seller" means Naked Paper – Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA.

General

2.1 These Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer, excluding all other terms and conditions, including any terms or conditions the Buyer may seek to apply under any purchase order, order confirmation, or similar document.

2.2 All orders for Goods shall be deemed an offer by the Buyer to purchase Goods pursuant to these Conditions.

2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Conditions.

2.4 Any variation to these Conditions (including any special terms and conditions agreed between the parties, including without limitation discounts) shall be inapplicable unless agreed in writing by the Seller.

2.5 Any advice, recommendation, or representation given by the Seller or its employees or agents to the Buyer or its employees or agents regarding the storage, application, or use of the Goods or otherwise, which is not confirmed in writing by the Seller, is followed or acted upon entirely at the Buyer’s own risk. Accordingly, the Seller shall not be liable for any such advice, recommendation, or representation that is not confirmed in writing.

2.6 Nothing in these Conditions shall affect the statutory rights of any Buyer dealing as a consumer.

Price and Payment

3.1 Payment of the Price is strictly required at the time of order unless a credit account has been established with the Seller. In this case, payment of the Price is due according to the date shown on the invoice.

3.2 The Seller shall be entitled to charge interest on overdue invoices from the date payment becomes due. Interest shall accrue from day to day until payment at a rate of 2% per annum above the base rate of the Bank of England from time to time.

3.3 The Seller reserves the right to grant, refuse, restrict, cancel, or alter credit terms at its sole discretion at any time.

3.4 If payment of the Price or any part thereof is not made by the due date, the Seller shall be entitled to:

• Require payment in advance of delivery for any undelivered Goods.

• Refuse to deliver any undelivered Goods, whether ordered under the contract or not, without incurring liability for non-delivery or delay.

• Allocate any payment made by the Buyer to such Goods (or Goods supplied under any other contract) as the Seller sees fit.

• Terminate the contract.

Delivery

6.1 Unless otherwise agreed in writing, delivery of the Goods shall take place at the address specified by the Buyer on the date specified by the Seller. The Buyer shall make all necessary arrangements to accept delivery whenever the Goods are tendered for delivery.

6.2 The delivery date specified by the Seller is an estimate only. Time for delivery shall not be of the essence of the contract. While reasonable efforts will be made to meet delivery dates, compliance is not guaranteed. The Buyer shall have no right to damages or to cancel the order due to any failure to meet the estimated delivery date.

6.3 If the Seller is unable to deliver the Goods for reasons beyond its control, it shall be entitled to place the Goods in storage until delivery can be effected, and the Buyer shall be liable for any related expenses.

6.4 If the Buyer fails to accept delivery within three days of notification that Goods are ready for dispatch, the Seller reserves the right to invoice the Buyer and charge for storage or other related costs.

Privacy and Cookies Policy

Introduction

Naked Paper is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you visit our website (www.nakedpaper.com).

By accessing and continuing to use the Naked Paper website, you accept the terms of this privacy policy.

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us at hello@nakedpaper.com.

Company Details

Naked Paper Ltd is a company incorporated in England and Wales with company number 12861535.

Our registered office is Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA. References to "Naked Paper," "we," "us," or "our" in this privacy policy refer to Naked Paper Ltd.

Naked Paper provides sustainable tissue products, including toilet paper and kitchen roll. Our website enables customers to purchase products online and subscribe to our services.

What Type of Data Do We Collect?

We may collect and process the following categories of personal data:

• Identity Data: First name, last name, username.

• Contact Data: Delivery address, email, telephone number.

• Financial Data: Payment card details (limited to non-sensitive details for processing purposes).

• Transaction Data: Order history, payment instructions.

• Technical Data: IP address, browser type, operating system.

• Marketing Preferences: Subscription to marketing communications.

We do not collect special category personal data (e.g., health data, political opinions).

Cookies

Our website uses cookies to improve user experience. Users can manage cookie settings via their browser preferences. For more information on cookies, refer to the "Cookies" section on our website.

Your Legal Rights

You have rights regarding your personal data, including:

• Access to the data we hold about you.

• Correction of inaccurate data.

• Requesting the deletion of your data.

• Objecting to data processing for direct marketing.

To exercise these rights, please contact us at hello@nakedpaper.com.

Contact Information

For privacy concerns, contact us at hello@nakedpaper.com. Complaints can be escalated to the ICO (www.ico.org.uk) if necessary.

Terms and policies are subject to change.