How we deliver Naked Paper

Order from Naked Paper and your lovely bleach free loo rolls will arrive at your door the next day like magic. 

But it’s not actually magic. Getting our tissue products to our customers quickly and reliably is an important part of our work here at Naked Paper, so we design our transport network to be as efficient as possible. And because transport emissions are a key part of the impact of making and selling any product, this efficiency helps us keep our total emissions low. 

Knowing the route our products take means we can provide a full Cradle-to-Grave Climate footprint for our toilet rolls, kitchen rolls, and tissues, and today we’re taking you along with them. 

From Sunny Spain to your doorstep, here’s how we deliver Naked Paper.  

From Girona to Perpignan

Naked Paper is made without fossil fuels at our wonderful family-run factory in Girona, near Barcelona in the Catalonia region of northern Spain. From there, our products travel by road across the border to southern France. 

Around half of these road journeys are currently completed by electric powered lorries, and that proportion is climbing as more vehicles and charging infrastructure become available.

The first stop on the journey, beautiful Perpignan in the South of France, is a major transport hub. Salvador Dalí once described its train station as the centre of the universe. He probably wasn’t thinking about toilet paper logistics, but it is a fitting description for a town that links so many trade routes, and it’s here that our boxes transfer from road to rail.

Why we use rail

Trains have been a key part of our transport network since 2024. The railway route from Perpignan provides a speedy and reliable way of rolling our products northwards. After sea freight, rail is the most efficient way to transport goods in terms of greenhouse gas emissions, so it helps reduce our climate footprint as well.  

The line we use is powered by electricity and carries Naked Paper all the way to Calais on the French coast.

Rail reduces the number of long-haul lorry miles, so when it’s available it’s always our preferred route. If there are no trains available we use road transport to reach the Channel, but road journeys are kept to a minimum, and our product climate footprint reflects the actual vehicles we’ve used to transport Naked Paper.

Rolling across the Channel

From Calais, Naked Paper travels by boat to Purfleet, at the mouth of the River Thames. Purfleet has natural deep channels, moderate weather, and strong links to major European ports. It has been part of the UK’s trading network for centuries and we are proud to add our parcels to that long history. 

As we arrive at Purfleet we’ll take the opportunity to highlight the small tweaks that become possible when you design your transport network with efficiency in mind. 

Naked Paper used to travel by boat to the UK on the standard cross-channel route of Calais to Dover. Switching to Purfleet made the sea journey slightly longer but the road journey shorter, reducing overall road miles, which has a knock-on effect on our total emissions. 

It’s a small change, but small changes add up over the course of thousands of deliveries!

Toilet roll delivery to your door

At this stage our toilet paper is safe and sound on UK soil in Purfleet. From here it will take one of two routes, depending on where you bought it.

If you order Naked Paper from our website

Orders placed directly with us travel to DPD’s fulfilment centre in Oldbury in the West Midlands. 

We work with DPD because of their range of sustainability programmes as well as their ongoing investment in lower emission vehicles. The central location of their Oldbury hub allows parcels to move quickly to local depots, and from there on to delivery vans reaching most of the UK the next working day.

(Deliveries to Northern Ireland and the Highlands and Islands of Scotland can take a day or two longer!)

Each van leaves its local hub fully loaded with parcels for different deliveries, following a route that serves as many stops as efficiently as possible. If you use the DPD app, you can also track your courier in real time and set a safe place for delivery, another way of cutting waste.

This part of the journey is the part you’ll see as a customer, and our friendly support team are ready to help if there are any problems at all. You can pop them an email here. 

If you order Naked Paper through Ocado

Orders through Ocado go by road from Purfleet to a distribution hub at Welwyn Garden City. This "new town" enjoys great transport links to Ocado’s current delivery area of England and Wales. From here, Naked Paper is transported to Ocado’s local hubs by road. 

At the local hub, Ocado packs Naked Paper as part of the larger grocery orders of their customers, so you can get your bleach-free loo roll along with your milk and teabags whenever you next get the shopping in.

Affordable toilet paper wherever you are 

That’s the route our bleach free kitchen rolls, loo rolls, and tissues take from the factory floor to your front door. We’ll leave the transport to your countertop, bathroom, and coffee table in your capable hands.  

Making things means moving things, and delivery will always have an impact. We work hard to make it as efficient as we can. From electric lorries in Spain to rail freight across France, from ship to port to delivery hubs, we know how Naked Paper travels to your home, we account for every mile, and we keep looking for new ways to improve our network.

Want to meet our rolls at the end of their journey?